You will be in safe hands with Torus
As part of the Torus experience, we want to ensure you get the most out of our products. That’s why we offer ongoing training and support. Our goal is to ensure you enjoy a seamless, stress-free experience – while leveraging all the benefits of Torus.
Three options for installing your cabinet
With a Certified Partner
You can employ the skills of one of our Certified Partners – who will guide you through the process and ensure a seamless set up.
Your own technician
You can source your own installer or technician – just as long as they’ve completed our Certification Program.
Through Torus
Our qualified Torus technicians will visit your site and install your cabinet for you.
Training and support available to you
Onsite training at the time of cabinet installation from our Certified Partner, your Certified Technician or our own technician.
Remote support from our local Torus team.
24/7 portal with online resources for Torus-certified partners and end users.
How to become ‘Torus-certified’
Open to prospective Resellers and end-user technicians, the Torus Certification Program gives you the skills and knowledge to install and maintain the Torus solution with confidence. The training includes:
A one-hour online onboarding session
In-person training, if applicable
Self-guided lessons and resources including videos, diagrams and manuals
Searchable knowledge centre in our training portal, available 24/7
Once you have completed the training you will become a qualified Torus installer.