CBRE (ISPT)

Challenge: Manual key management led to poor accountability and security risks

Key management across multiple sites was inefficient, frustrating, and presented unacceptable security risks. Keys were manually handled by facility managers.

Staff and contractors could access keys without authorization and poor visibility of who had which ‘key set’ at any point in time. There was a constant risk of keys being lost or stolen.

ACAD Security Consultants determined that there were unacceptable security risks and inefficiency, recommending that ISPT review the available options for a key management solution that would solve the risks and eliminate the wasted time and daily frustrations.

Ideally the solution would integrate with the visitor management system to provide a single source of control for visitors’ and contractor compliance including their access to keys.

Solution: Integrated key management system

Torus was selected to deliver the desired solution and a total of 36 Torus cabinets are installed till date across 36 sites. Torus delivered an integrated key management system which provides a seamless solution for visitors and contractors to access keys. Staff and contractors are benefiting every day from this sophisticated and elegant solution. The CBRE facility managers now have control of their keys, peace of mind and enjoy the benefits from eliminating the wasted time.

The return on investment (ROI) has been remarkable.