SOUTH DAKOTA DEPARTMENT OF CORRECTIONS (SDDoC)

Challenge: Manually issuing keys resulted in an inefficient process and missing keys

It is essential that they manage keys securely and efficiently. With no access control for keys in place, the key management process was manual, inefficient, frustrating, and time-consuming. Control room personnel spent hours manually issuing and receiving keys from hundreds of staff and contractors across two shifts, daily.

In addition, there wasn’t an audit trial or ability to report on who had what keys at any point in time. Often, critical keys were missing when staff or contractors needed them, with senior personnel being required to locate them.

Solution: Torus + Gallagher Security Integrated key management system

To gain control over their key management SD DoC turned to Torus and Gallagher Security. We installed 15 Torus cabinets at facilities in the location where the staff and contractors need access to keys. Keys are now available when needed and secured when not.

Torus and Gallagher Security delivered an enterprise-grade solution that met the State’s strict requirements for data management, security, and segmented administrative roles. Command Centre controls permissions and credentials for every person who has access to keys. Now, the Security Manager(s) only need to maintain personnel records and access permissions within Command Centre. And Torus enables all reporting on key usage events to be performed in Command Centre.